HELP CENTER

Frequently Asked Questions

Answers to the questions we hear most about the platform, your account, and representing yourself with confidence.
GETTING STARTED
General Questions
The basics on what ProPera Legal® is, what it costs, and where it’s available.
What is ProPera Legal®?
ProPera Legal® is software for people representing themselves in court. It helps you organize a case, keep track of motions, evidence, and hearings, and turn what you have written into properly formatted documents. It is not a law firm and it does not give legal advice.
How much does ProPera Legal® cost?
There is a free plan that covers a first case, and Starter and Pro plans for heavier use. Every plan and its current price is on the pricing page, no account needed, and you can change or cancel a paid plan at any time from the Membership page.
Is ProPera Legal® available in my state?
You can create an account and use the software from any state. Be aware that our document formatting was built to California pleading rules, and that layout is applied as the default everywhere else. Court formatting requirements differ by state and often by county, so if you are filing outside California, check your court's own rules before you file. You are responsible for the final document.
ACCOUNT ACCESS
Account & Security
Getting into your account and keeping your information safe.
How do I create an account?
Creating an account is simple. Click the 'Sign Up' button in the top right corner, fill in your information, and follow the verification process.
Is my information secure?
Your data is encrypted in transit and at rest, held in private storage, and our database enforces that you can only reach your own records. You can turn on two-factor authentication with an authenticator app from the Security section of your profile, and sign out of every other device from the same place. To be straight with you about the limits: we do not offer end-to-end encryption, so your documents are readable by our systems. Our Privacy Policy describes exactly what is and is not in place.
How do I reset my password?
Click the 'Forgot Password' link on the login page. We'll send you an email with instructions to reset your password.
THE TOOLS
Documents and Filing
What the software does with your documents, and where its job ends.
Does ProPera Legal® give legal advice?
No, and it cannot. Nobody here is a lawyer. The software formats and organizes what you write; it does not decide what you should say, what you should file, or whether an argument will work. Those are questions for a licensed attorney in your state, and we would rather tell you that plainly than let you find out later.
What types of documents can I prepare?
You can write pleadings and motions in plain language and have them laid out on numbered pleading paper, organize evidence into a labeled exhibit set, keep court forms and hearings together with the case they belong to, and assemble the whole thing into one packet you can download. The words in the document are yours.
How do I file documents with the court?
You file them yourself. ProPera Legal® does not transmit anything to a court, does not e-file on your behalf, and does not serve anyone. When your packet is ready you download it, and everything after that, including how and when it is filed and served, is yours to do. Filing rules and deadlines vary by court, so check your court's requirements.
Can someone help me use it?
Yes. Advocates can help you operate the software, organize your files, and format what you have written, for an hourly fee. If a disability makes the platform hard to use, that help is free. Advocates are not attorneys and cannot advise you on your case.
Still have questions?
Can't find what you're looking for? Our support team is here to help — reach out and we'll get you sorted.